BED AND BREAKFAST

TheInnRosen House

Booking: deposits, dogs, policies, payments, check-ins, children, cancellations and stipulations

 

$25.00 reservation deposit

Reservations may be made by phone or online and are confirmed with a credit card charge of $25.00 per room. The charge will be applied to the balance due at checkout, unless the reservation is changed or canceled (see policies below).

 

Payments may be made by cash, check, VISA, Master Card, Discover Card, or gift certificate at the time of arrival.

 

Cancellation and change policy

As a small, independent property, we ask for your understanding in respecting our cancellation, change and no-show policy. Please read carefully.

 

If you must change, shorten or cancel your reservation, do so within the timeframe indicated below for a full refund minus the specified change/cancellation fee (per room). If a reservation is canceled or shortened after the cancellation period expires, the guest is responsible for full payment of the original reservation unless the room(s) is re-booked. Changes or cancellations must be made via phone or by email, and you must receive a confirmation email from The Rosen House Inn Bed and Breakfast. There are no refunds for early departure.

 

Re-booking Policy: If you cancel your reservation after the cancellation period expires, we will attempt to re-book your room. If your room is re-booked, you will be charged the applicable change/cancellation fee noted below.

 

Cancellation periods and fees:

• Standard reservation: $25 change/cancellation fee per room if canceled at any time up to 10 days prior to arrival. If less than 10 days prior to arrival, you are financially responsible for the full reservation price unless room is re-booked (see re-booking policy, above).

• Stays of five nights or longer, or group reservations of 3 rooms or more: $50 change/cancellation fee per room if canceled at any time up to 21 days prior to arrival. If less than 21 days prior to arrival, you are financially responsible for the full reservation unless room(s) is/are re-booked (see re-booking policy, above).

• Other special events/holidays (TCU home games, Thanksgiving, Christmas, Valentine’s, New Year’s and Memorial Day): $25 change/cancellation fee per room if canceled at any time up to 14 days prior to arrival. If less than 14 days prior to arrival, you are financially responsible for the full reservation price unless room is re-booked (see re-booking policy, above).

• Full property rentals: $100 deposit is required to hold the reservation. This deposit will be kept as a fee for change/cancellation 30 days prior to arrival. If less than 30 days prior to arrival, you are financially responsible for one night’s stay (per room). Full payment is due 14 days prior to arrival. A separate rental agreement must be signed for full property rentals.

 

Check In and Checkout

Check in is between 3:00 and 8:00 PM If you are arriving later than 8:00 PM, please let let us know so that we can make arrangements. Checkout is 11:00 am. We have a small staff that needs time to prepare rooms for arriving guests. If you require more time, a late checkout/early check-in can sometimes be arranged with prior notification. We can also hold luggage in a secure space to accommodate travel plans.

 

Children

Children may be considered but must be accompanied by a parent and must stay in same room(s). Please call to make these arrangements.

 

Damage to Property

Guests are responsible for any damage or loss they cause to the property. Guests may be charged for, or charged cleaning fees for, damaged, destroyed or excessively soiled towels, linens and other goods.

 

No Smoking, No Candles, No Incense, Etc.

The Rosen House Inn is strictly a nonsmoking facility. Smoking is allowed only in the designated smoking area outside, on the property. Smoking is not allowed in the main house or in guest rooms by order of the Fire Department. Evidence of smoking including the smell of smoke in the room or in the main house will result in a minimum $250 charge plus the cost of any damaged property. No burning of any sort of object including candles or incense is allowed.

 

Occupancy

All guest rooms accommodate single or double occupancy. Additional charge of $15/night for the additional guest, maximum occupancy of 3 people  There is a $25 fee for any room key not returned, for the custom bronze key chain

 

Parking

Off-street parking is available, but limited. One free off-street parking space (max) is typically available for each guest room. Additional free parking is available on streets. We are not responsible for damage to vehicles, or damage or loss of property left in parked vehicles, regardless of location. There is a $50.00 fee if the remote control is not returned at time of check out, for replacement and reprogramming.

 

Parties, Events and Gatherings

Thinking of inviting some friends over? Please check with us first! Due to the intimate nature of our property, private events that include guests not staying at the property require approval.

 

Pets

We allow small dogs with prior permission only. Dogs must be less than 20 pounds and well behaved. There will be a $35 fee, Please note that any damages from bathroom accidents or other damages to furniture are the guest’s responsibility. Cleaning fee of $100 bathroom accidents, as special cleaning chemicals will be needed.  Please call to make these reservations.

 

Phones

We do not provide telephones in the guest rooms because so many guests travel with their own phones. We ask that you be courteous to other guests and kindly monitor your time and volume while using the phone.

 

Quiet Hours

Please show respect for other guests and keep noise to a minimum between the hours of 9:00 p.m. and 9:00 a.m. Guests who disturb other guests will be asked to leave and will not be provided a refund.